Refund Policy

At AI Notebook, we aim to provide high-quality spoken English courses and a satisfying learning experience. This Refund Policy explains the conditions under which refunds may be granted.

1. Course Enrollment & Payments

• Once you enroll in a course and payment is made, access to course content and resources is provided.

• All payments are considered final unless otherwise covered under this policy.

2. Eligibility for Refund

Refunds may be issued only in the following cases:

• Duplicate Payment: If you are accidentally charged twice for the same course.

• Technical Issues: If you cannot access the course due to technical errors on our side and the issue cannot be resolved.

• Course Cancellation: If we cancel a course or session without providing an alternative option.

3. Non-Refundable Cases

Refunds will not be provided in these cases:

• Change of mind after enrollment.

• Failure to attend or complete classes.

• Dissatisfaction due to learning style, unless the course was not delivered as promised.

• Request made after 7 days of purchase.

4. Refund Request Process

• Send an email to Info@ainotebook.online with your name, course details, payment receipt, and reason for refund.

• Requests must be made within 7 days of purchase.

• Approved refunds will be processed within 7–14 business days and credited to the original payment method.

5. Cancellation Policy

• Enrollment may be cancelled before the course starts by notifying us at least 48 hours in advance.

• Once the course has begun, cancellation requests will not qualify for a refund.

6. Contact Us

For any questions or refund requests, please contact:

📩 Email: Info@ainotebook.online
🌐 Website: www.ainotebook.online